At Runway Wear Ltd, we are committed to ensuring a seamless shopping experience from the moment you place your order. Hereโs how we handle the shipping of your items to make sure they arrive safely and promptly.
Our Shipping Approach
We prioritize efficient and eco-conscious shipping practices to minimize storage and reduce environmental impact. Many of our products are shipped directly from trusted facilities, which helps:
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Provide reliable home and lifestyle products
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Maintain fair pricing without inflated retail markups
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Reduce packaging waste and support sustainability
We appreciate your understanding as we focus on smarter, greener delivery.
1. Order Processing & Shipping Fees
We handle every order with care and attention:
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Processing Time: Please allow 2โ5 business days for order review, quality checks, and packaging before shipment.
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High-Demand Periods: During holidays or special promotions, processing may take up to 6 business days.
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Shipping Fee: A flat $6.99 fee applies to all orders, no matter the destination.
2. Estimated Delivery Time
Delivery time varies based on your location and the fulfillment center used:
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United States: 8โ14 business days
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Canada / UK / Australia: 10โ16 business days
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Other International Locations: 14โ21 business days
Note: High-demand seasons or customs delays may slightly impact delivery times.
3. Order Tracking
Once your order ships, you will receive an email with tracking information.
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Tracking updates may take 1โ3 business days to activate.
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A delay in tracking updates doesnโt mean your order is lost; itโs still on its way.
4. International Shipments & Customs
For international orders, shipments are sent DDU (Delivered Duty Unpaid). This means:
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You are responsible for any customs duties, import taxes, or additional fees.
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Runway Wear Ltd is not responsible for delays caused by customs.
Fees are generally minimal for lifestyle and home products, but customs regulations may vary by country.
5. Order Changes or Cancellations
We process orders quickly, so changes or cancellations must be requested within 12 hours of purchase by contacting service@lunveraj.com.
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Once an order is in processing, it cannot be modified or canceled.
6. Lost or Damaged Packages
We care about your experience:
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Damaged Items: If your package arrives damaged, please send a photo within 72 hours of delivery for a free replacement.
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Lost Packages: If your order is confirmed lost by the carrier, we will send a replacement at no extra charge.
Thank you for choosing Runway Wear Ltd. We are dedicated to delivering your products safely, sustainably, and reliably, so you can enjoy the moments that matter most.